Order Management - Create a credit note for status

Updated 25.04.2025

In case of having this option activated, the credit note will be automatically issued for the selected status. The pre-requisite is that the invoice for the orders already exists. The credit note will be issued no matter how the status was changed, as it can be changed manually on the interface, via the REST method, while it can be also automatically set (i.e. ''Shipped - error'', is automatically set for the orders with the tracking number that have not been claimed from the delivery service for more than 30 days) 

The change takes effect from the moment of activation/deactivation (and will not affect the orders that already have a determined status).


Warning: statuses "package_returned" and "package_returning"  are not automatically set upon turning on Order Management. Therefore, adding them to MetaKocka is required - Settings -> Registers and selecting Register "Sales orders - status". 


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