Goods return in Retail (fiscal cash register)- invoice has not been issued in MetaKocka

Updated 28.08.2024

1. Invoices - Retail


Select Invoices - Retail



2. Add a new invoice (shortcut Ctrl + M)


Click on (+) to add a new invoice.



3. Select Refund (Refund Button)


1. Click on the Refund button 


2. Select the Customer

3. Click on the ''List'' button and the dialog for selecting the product will open.



In the dialog, search and select the product, which is returned by customer and confirm it.


3. If customer will not accept the replacement product, select ''Refund'' for payment type. 




4. Click on the payment type. Example: if customer will be refunded cash, click on ''Cash''. In addition, add cash refund in the cash register log.

 

The invoice will be automatically saved


4. Print the Invoice



Print the invoice for return (if fast printing is set up, the invoice will be printed directly on the printer)


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