Order management - Creating credit notes for returns of unclaimed parcels

In the Order Management module select ''Delivery - Issuing credit notes''.

and click on ''Import file example'' in the upper left angle.

In the prepared table enter/copy data into one of the columns - tracking number or/and order number in MetaKocka or/and order number in the online store. Save the file and drag it to the form.

For the recognized data (tracking numbers, order numbers), credit notes will be automatically created, while in case of a problem, an error will be displayed accordingly.