Delivery services - GLS IT - phone number in the label notes

Updated 19.12.2024

Since GLS Italy does not have phone number information on its labels, we have added an option to add the phone number to the beginning or end of the notes that appear on the label. This is especially convenient for couriers to call the customer and thus increase the chance of successful package delivery.


Please note: the notes field is only 40 characters long for this delivery service, and to a large extent, GLS Italy adds their own internal labels and information to this. This can cause the notes sent by MetaKocka to never be fully visible on the label.



If you want to add a phone number to the label via the notes field, you need to open Additional settings -> Delivery services -> GLS Italy. Here, two settings remain, namely:





In practice is looks like:


1) Disabled functionality



2) Enabled functionality - phone number location "Behind the notes":



3) Enabled functionality - phone number location "Before notes":

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