If in Additional settings/OrderManagement/Settings automatic credit notes creation is set, for the Package Return or/and Shipped - error status:
With additional functionality, automatic credit notes can be limited up to a certain amount, as the specific status can be recorded for the orders:
When selecting the functionality, an automatic credit note will not be issued for the order over the entered amount for the ''Package return'' status, as the sales order will be assigned the selected status.
Example: For orders over 200€, an automatic credit note will not be issued and the orders will not be assigned the Call center status (Klicni center)