• The fulfillment application is intended for all companies that incorporate fulfillment services. The following functionalities are available in the application:


Preparing orders for dispatch


Navigate to the Dispatch/Ready to Ship list to find the orders that are ready for label printing and packaging.


1. Select the company the orders should be prepared for, select the orders, and click on Labels. After clicking on the printer icon, the transport order will be created.


2.  Successfully created transport orders can be downloaded by pressing the Download button:


If the order contains any errors, such will be displayed, and in such a case the order will be moved to the Problem section, where it can be adjusted/fixed


Once the order in "Problem" is fixed, change its status to "Ready to ship":

Commissioning


Once the labels are printed, the Commissioning window will open:



Products belonging to the orders for which the labels are prepared should be added to the commissioning list. If the field ''Send to warehouse'' is ticked, the list will be displayed on the mobile scanner:



The list of active commissioning is now visible in the mobile warehouse app https://main.metakocka.si/apps/mobilewarehouseapp/):




The warehouseman will then open the list, collect/scan/mark the products on the list, and then confirm the commissioning list:


After the new label printing, a new commissioning list will be created. If an active list (unfinished list) exists, a new list will be added as a draft, which can be marked and sent to the warehouse as an active list)




If the commissioning list is created as a draft, new commissioning can be added to the existing list during the next label printing:




The status of the commissioning is also visible in the Fulfillment application where the statuses can also be changed:
DRAFT= the list is not visible in the mobile application nor is it accessible to the warehouse worker
ACTIVE= the list is visible in the mobile application
COMPLETED= the warehouseman has completed the commissioning list

 



Order shipping


In the previous step, transport orders were created for orders that will now be shipped with the mobile scanner. Before continuing, please log in to the Mobile Scanner via the following link:

https://main.metakocka.si/apps/mobilewarehouseapp/ 



1.  Open the ''Dispatch'' tab on the Mobile Scanner:


2. Scan the label and the order will be displayed with its corresponding content, which should be added to the package. Scan the products or mark the ones that were already packed, and then press CONFIRM:




After clicking on Confirm, the order will be moved to the ''Shipped'' orders section




Returns


Returned/Undelivered/Unclaimed packages that are returned to the warehouse should be scanned with the mobile scanner in the Receiv. - unclaimed parcels tab




A large number of packages can be scanned; once the scanning is completed, click on Confirm Returns. This way, the stock will return to the warehouse:





Warehouse


In the Warehouse section, a stock overview is displayed, which can be found by selecting one of the filters - company, warehouse, SKU, etc.


The following product data is available in the warehouse overview:

Expiry date - If the product contains this information, it is displayed in the stock overview by expiration date

Location - The location of the product in the warehouse

Stock - Physical stock value in the warehouse
Reserved - customer orders that contain that product and that arrive in the fulfillment system

Free stock- indicates how many products will be available once all orders that contain this product are shipped




The process of receiving products in stock


1. Receiving stock via inbound order


If the company creates an inbound order (the list of products that will be received) in its profile,


 this will be displayed in the following section of the Mobile Scanner:


Among the created inbound orders select the one that should be received:


 



A dialog will open with all the products that must be received. In order to be received, products can be scanned or the received quantity can be manually confirmed. Enter the location at which the products will be located and press confirm.


Once the receiving is completed, click on Create a gds. rec. note and the stock of received products will appear in the warehouse overview:



2. Direct receiving via goods received notes


If the stock is received directly via goods received note, select Gds. rec. notes in the mobile scanner 



In the warehouse section, select the company for which you have received the goods and also select the supplier:


Scan the product or select it manually and confirm the quantity received:


Once completed, click on the Save button and the stock will be visible in the warehouse overview:


The list of created goods receiving notes is also visible in the application:



Delivery note


Document used to write off a certain quantity of a product from the stock due to various reasons (damaged..)



The display of created delivery notes is available in the Fulfillment application: 






3. Analytics


Analytics is intended for tracking orders inside the Fulfillment application

1. Graph All orders

The graph displays all orders added to the Fulfillment company for the selected period. ''All orders'' data displays all orders added to the fulfillment on the selected day/for the selected period. Moreover, the data is further broken down into information for individual companies within the fulfillment process




4. Reports


In the fulfillment application, reports, that serve as an overview and the calculation basis for users of the fulfillment service, are also available.

The following reports are available:

  • Orders sent: contains data about orders and products belonging to these orders which were shipped within a specific period
  • Returns: contains data about returns that were processed within a specific period