Order Management - Order Processing - Update orders with email or phone number to selected status

Updated 13.07.2026

If you want certain orders to have their status changed immediately upon entry into Metakocka, you can set this in Additional settings / Order management / Order processing.

 

There are three keys available for detecting orders:

Keyword: If the order contains the selected keyword in any field, the selected status will be applied to the order when it is transferred to Metakocka.

Orders with email: If the order contains the entered email, the selected status will be applied to the order when it is transferred to Metakocka.


Orders with phone number: If the order contains the entered phone number, the selected status will be applied to the order when it is transferred to Metakocko.






Usage Example: You want to automatically delete test orders. Enter the keyword "test,"  the email which was used to place the test orders, or the phone number. The orders will be automatically deleted.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article