Podpora

First steps in MetaKocka 3

• First steps in MetaKocka
• For the owners of online stores
• The process from sourcing to receiving

Online store 30

• Description of the functionality of online store integration - MetaKocka
• Integrating Woocommerce with MetaKocka
• Shopify -establishing integration with MetaKocka
• Magento 1.9 - establishing integration with MetaKocka
• Magento 1.9 (SOAP) - establishing integration with MetaKocka

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Shopify 110

• The activation procedure of Order Management module
• The procedure of adding a new online store ( Order management)
• Order Management - Overview of received orders, creation invoices, printing delivery service labels, tracking orders
• Order Management - Individual order - editing, status overview, deleting an order
• Bulk change of status

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Configuring fiscal cash registers 11

• Steps for configuring fiscal cash registers - numeration by business unit
• Fiscal cash registers - portable cash register (fair, etc.)
• Fiscal cash registers - additional business unit.
• Automatic tax-verification of invoices and credit notes
• Fiscal cash registers - Issuing invoices in the foreign name

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Sales (Customers, Offers, Sales Orders, Invoices, eInvoices, Retail) 30

• Adding New Customer
• Add a new product/service (Sales)
• Adding Sales product with normative
• Add a Sales Price List (wholesale)
• Add an Offer

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Warehouse (Delivery note, Good rec. notes, Inter-warehouse, Commisions, Inventory) 27

• Add a Delivery note
• Add a new Goods received note - Retail
• Add a Picking list
• Adding allocated purchasing costs - Goods received note Warehouse
• Add a Commission

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Purchase order 11

• Adding Supplier
• Adding purchase product (reproductive material, costs)
• Purchase order entry
• Adding purchase (received) Invoice of domestic supplier
• Adding Debit note (Supplier's credit note)

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Category entry 29

• Configuring Retail User
• Products - change
• Adding categories
• Importing data (products, price lists, partners, categories)
• Setting up e-mail server

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Subscription 74

• Additional settings
• Reports background - Automatic determination of background based on country/online store
• Default texts - text adjustment of dunning letters
• Default texts - IOP - Text adjustment
• Online stores - Transfer of additional product description

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Mobile scanner 17

• Mobile scanner
• Mobile Scanner - stock overview
• Mobile scanner - adding inventory
• Mobile scanner - Goods received notes
• Mobile scanner - unclaimed parcels

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Address Editor 5

• Address Editor - Settings and usage
• Address editor - Automatic validation
• Address editor - Romania
• Customer complaints - adding customer complaints and assigning order status
• Hard black list

Fulfillment 5

• Fulfillmentapp
• Fulfillmentapp - Shipping
• Fulfillment - unclaimed parcels, returns
• Warehouse operations
• Fulfillment - Analytics

Integration 21

• Integration with GLS Slovenia
• Integration - GLS Hungary
• Integration with GLS Poland
• Integration with GLS Croatia
• Integration - GLS Germany

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Data exchange with accounting 10

• Setting up the Exchange accounts (v2)
• Questions - configurations
• Data exchange with accounting - Numbering limitation
• Data exchange - mapping the final customer
• Data exchange - change of invoice label

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Analytics 22

• Graph - All orders
• Graph - number of orders by countries
• Graph - Number of orders by online stores
• Graph - Delivery service
• Graph - Sales by products

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Returns 3

• RVZO Form component
• Returns - Video
• Avtomatična priprava XML datoteke za vnos v banko

Tracking page 1

• Tracking page - instructions for use

Program interface 2

• REST API interface - general instructions
• Development environment for integration developers (API)

Intrastat 1

• Intrastat

Bank (Statements, Payments, Cash Register, Compensations, ePobot) 6

• Cash register - deposit and cashier closure
• Bank - importing bank statement
• Bank - creating a package of payment orders for online banking (payments to suppliers)
• Manual invoice closure - compensation
• Adding compensation - preparing compensation proposal

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Work orders 1

• Work orders - Close all

CRM 3

• CRM - adding a new customer/recording of an agreement
• Overviewing and adjusting reminders
• Integration of CRM module with Google Calendar

Other 2

• Fiscal cash register numeration - resetting consecutive invoice numbers in a new business year
• Mandrill templates - dynamic content

Travel orders 1

• Adding vehicle

Forecasting purchase needs 0

FAQ 15

• Recording cash in cash register with no retail
• How to mark that the invoice has been paid
• How to set automatic numbering
• Minimum Product stock
• Merging products

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Purchase - Suppliers, Products, Price Lists, Purchase Orders, Received Invoices, Debit Notes 0

Inventory 4

• Specifying the prices on the price list for receiving
• Own consumption and submission of products for promotion
• Consignment warehouse
• Delivery note - display of existing item microlocations

Data Exchange 1

• A large number of invoices and deviations by a few cents

Connections 2

• How to configure e-mail server for sending e-mails directly from MetaKocka - Office365
• Obtaining API Key and Company ID

Functionality limitation 3

• How to add my signature and stamp to documents?
• How to restrict user's access and insights into documents?
• IP addresses of MetaKocka server

Additional settings 4

• Importing categories for products
• Postman usage/settings
• Payment terms - installments
• Single Sign-On (Google)