To completely integrate with GLS Croatia, the following data needs to be acquired.
- Username
- Password
- Contract / Customer ID
Specifics
Due to the way GLS Croatia operates, there are a few cases where certain services might not work. For example, a package with a cash-on-delivery payment is not possible to be sent to certain islands.
More information regarding this case can be found in the following paragraphs.
1. GLS Croatia delivers parcels to 99% of inhabited islands in Croatia via its own network. For the other 1% we are delivering parcels via partner Croatian Post. Those 1% are ZIP codes belonging to Zone 2. in our system. So for those ZIP codes no added services are available to order, including DPV. (list of ZIP codes in Croatian Zone 2.: https://gls-group.eu/HR/media/downloads/Popis_postanskih_brojeva_nacionalne_zone_2-download-40774.pdf )
2. Dubrovnik (ZIP code 20000) is NOT in Zone 2. so added services are available, but there is a specific for Dubrovnik (also for all ZIP codes below border crossing with Bosnia and Herzegovina, where we are exiting EU territory, and re-entering EU territory) Croatian Customs require from us information on parcel value and parcel contents. That is why DPV service for ZIP codes below the border MUST be used. (list of zip codes for which DPV fee applies: https://gls-group.eu/HR/media/downloads/Popis_postanskih_brojeva_DPV_naknada-download-40776.pdf )