According to the GDPR, your customer may request the deletion of personal data from the system. The operation can be executed in Customers/Suppliers; data will be deleted overnight. After that, data can no longer be returned to the original state.


Deletion procedure

On the partner's page, in Tools, select the option for data deletion. After the confirmation, the request for deleting data, which will be executed overnight, will be recorded.




In partner data, the time of submitting the request and its author are also recorded.



Description of data deletion results

In MK, the following personal data is recorded:

  • Tax number
  • Registration number
  • Name and Surname
  • Address, ZIP Code, city, administrator, name
  • Contact - name, phone number, fax, GSM, e-mail, function


The same data can be stored at the following locations:

  • Partners; Customers and Suppliers,
  • Documents: Offers, Purchase orders, Invoices, Credit notes, Delivery notes, Goods received notes, Inter-warehouse transfer order, Commissions, Sales orders, Work orders

When deleting data, the following operations will be executed:


  • Customers/Suppliers:
    • Name and surname, and Address - will receive the "GDPR deletion" value 
    • Other above-mentioned values will be removed.
  • Documents: the customer/supplier will be renamed to "GDPR deletion" as well as the contact person, however, on invoices/credit notes, where all data must remain in the original form.


After the data is deleted, the partner will be marked as inactive. 


The deletion procedure will not remove personal data from fields where manual entry is possible. For instance:

  • additional descriptions for partners/documents.
  • descriptions of CRM activities and events

In these cases, personal data must be deleted manually.