Manual transfer of orders


Click on ''Transfer of purchase'' to check and transfer orders to MK as invoices.


The set of orders is determined based on the following:

  • "Check the number of days" - for that many days all the orders will be read retrospectively
  • Order must be paid
  • Order must have sent status assigned on eBay
When transferring an order to an invoice, the following must be done:
  • a customer is added, if the same one does not already exist (name + address). The E-mail address is also transferred to the customer's contacts.
  • an invoice obtains status based on the settings in ''Transfer to invoice - status''
  • in ''Name'' and ''Customer's order'', the order number from eBay is added.
  • an invoice is fully paid. Payment method can be set in ''Payment methods''.
  • an invoice also has a profit center assigned to him. The type of profit center is determined under ''Profit center''



Specific settings, that can be set by support: Posebne postavke, koje vam može podesiti podrška:

  • read_also_shipped_orders - transfer of orders, that were already marked as sent
  • order_already_shipped_status_id - if the above option is set, the same order may have a different status than the one set through ''Transfer to invoice - status


Individual invoices can now be marked so that the procedure for marking as sent is carried out on eBay. Invoice marking could be done in the following ways:

  • change the status on an invoice and save an invoice
  • in a list of invoices, choose more invoices and change the status with tools

When the status ''Mark as sent'' is assigned to the invoice, after some time, the status in eBay will change accordingly. Invoice then receives one of the statuses - ''Mark as sent - successfully'' or ''Mark as sent - error'' 

In case of successful marking, eBay automatically sends the following e-mail.


MetaKocka support can set: 

  • row coloring according to invoice status
In-depth data on communication with eBay 


In a document, detailed information show in-depth data on successful communication or error. 



Sending an invoice to the user


An invoice needs to have the ''Send e-mail'' status assigned. Depending on an e-mail address under contacts, a personalized e-mail is sent to a customer, which contains a PDF file of an invoice. Example of the e-mail content: 


MetaKocka support can set the following:

  • Address of E-mail message
  • Content of your e-mail,
  • E-mail address that an e-mail is sent from. It is recommended that the e-mail address is previously configured in MK for sending via its own e-mail (SMTP) server.
  • The next status in case of an e-mail being successfully sent (ex. Done - OK).


Statuses of invoices, which are considered in the eBay process

The following statuses of invoices are used inside the eBay process and they must be entered in the Register of statuses of invoices:

  1. Mark as sent - mark_send
  2. Mark as sent - successfully - mark_send_success
  3. Mark as sent - error - mark_send_error


Paying in foreign currency

If an invoice is paid in a currency different than the one used by the company (ex. paid in USD), then all the amounts on documents are converted to EUR. The average currency rate of Banka Slovenije is used with numbers rounded to 2 decimals.


Manual recording of an eBay invoice
There are certain cases when you would like to already record invoices inside MK, while they are yet to be synchronized with eBay. For instance:
  • a customer ordered goods and he/she is yet to pay for them. However, goods would be sent immediately.
  • in the previous period, you manually recorded an invoice, but now, you are not willing to, so that it can retransfer in the next synchronization.
In such a case, inside the manually recorded invoice, an eBay number needs to be entered in the following fields:
  • Name
  • Customer order.
  • Warehouse

See the example in the picture below.