If orders contain errors, such are automatically moved to Problems. Orders can be analyzed there to determine the cause of the error.
Customer data (such as address, city, and ZIP code) is known for its high probability of errors.
When labels are printed and the delivery service confirms that an error has appeared, the order is moved to Orders - problems.
When an order is opened in Problem, on the right-hand side, the description of the error is shown.
In this way, you will be able to correct the error and you can also print labels in Order - problems