Our commitment


In MetaKocka d.o.o. (data manager) we are aware how important privacy is for our customers, so we strive to clarify how we use and store your personal data and the personal data from your partners.


This privacy policy applies to all MetaKocka d.o.o. services, websites, customer support platforms or other online applications that are connected to it (collectively, our Services).



This privacy poicy also pllies if you regardless of whether you use a computer, phone or tablet to access our services.



Data we collect


We collect mutiple data, connected with the services we provide:


a.) Data we recieve directly from you (direct import). Example:

  • Basic service allows users to independently create an account. For setting the account, you enter information about yourself, like name, vat number and e-mail, phone number, company, address
  • If you order a paid service from us, we will ask you for the title, name of the responsible person, address for sending invoices, e-mail information in order to settle the order and the contract.
  • If you contact our support with a service question, inquiry or complaint, we will collect information from you about the service you are using. Such collected data will include your phone number and e-mail address.
  • If you enter the user's information or information of your partner



b.)Information about the use of our service


In addition to the information you provide us, we will collect information about your use of your services trough the software. We will collect:

  • Device information such as the software you use to access the Services, IP address, cookie information, subscription, versions of the operating systems you use to access the Services.
  • Log data such as the time and duration of your use of the Service, frequency of use, and information about the use of individual parts of the application


c.) Information of outside sources


We can collect data from you and your partners from public sources (as permitted by law) and outside sources, like online stores, online market place and online merchants.


Use of data



The data we collect, we use for:

  • Assuring a complete access to Services you use;
  • Performance assuring for Service you use;
  • Understanding, how you use the Service with a purpose of improvement the users experience;
  • Understanding the customers needs, in order to provide the correct notice, service and experience;


We divide your data:

  • Amazon provider (server hosting)
  • Direct service MailChimp (news notifications)
  • Delivery services (like GLS,DHL,DPD,Slovenia Post)


Data storage


We will not save your personal data and longer, whan we need to fulfill the purpose of service use you choose. This means that we will delete or destroy your personal data when they are no longer useful.

We have appropriate measures in place to keep ensure that we keep the data we process about you in accordiance with these principles:

  • At least as long as we use the data to provide you with the service;
  • As required by law, contract or our legal obligations; or;
  • Only as long as necessary for the purposes of which they were collected and processing, or for longer if required by any contract or applicable law of statistical purposes subject to appropriate security measures.


Team MetaKocka d.o.o.