Order management 2
The General Tracking Code Import allows you to use a prepared Excel file where you can copy one of the order identifiers and the tracking code. Upon import,...
Wed, 17 Dec, 2025 at 1:44 PM
The Payment Import functionality is designed for importing payments received for orders into your bank account. You export the transaction data from your on...
Wed, 17 Dec, 2025 at 2:29 PM
If an order acquires the Problem status, it will also be visible in the tab of the same name. Reasons why an order appears in the Problem ta...
Wed, 17 Dec, 2025 at 1:30 PM
In the Invoice Issuance status, all orders that are in the New status and have been paid (Stripe, PayPal, etc.), as well as orders with the Cash on ...
Wed, 17 Dec, 2025 at 11:49 AM
When you issue an invoice in Metakocka, the order status changes to Ready for Shipment. This means that the package is ready for label creation. If you shi...
Wed, 17 Dec, 2025 at 12:02 PM
If an order acquires the Package Return status, it will also be visible in the Returns tab. Orders receive the Package Return status when: The o...
Wed, 17 Dec, 2025 at 1:37 PM
In the Shipped status are orders that you have already prepared for courier pickup and that are already on their way to the customer. Orders are moved to t...
Mon, 22 Dec, 2025 at 3:35 PM