Manual credit notes must be closed, so they are shown on the OBS report.
You close the credit note by adding it to the invoice associated with the credit note.
You do that, by pressing the payment settings on the invoice.
Then fill the criteria
- Payment type "Overpayment"
- Select the credit note to transfer the amount
- Click add and save
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article